Terms & Conditions

Please read the following instructions carefully if you use this platform.

What is Grappy?

Grappy is an online means of supporting the ordering of consumer goods.

Conditions of Use

By using this application, you agree to its accessory nature. If you do not agree to these conditions, you should not use this application.

The application is not guaranteed to be available at all times. We may suspend, withdraw or restrict the availability of all or any part of our application at any time.

You must keep your account details strictly confidential and to yourself only. In accordance with these terms, we shall be entitled to deactivate your account if there is any doubt as to its proper use.

We may change these terms from time to time so please check them each time you use the platform.

We cannot accept liability in the event of the application being subject to improper intrusion. Users should be aware of this risk and take every precaution to use systems properly.

Privacy Terms

In this Privacy Policy, “data” means the set of data provided, communications performed, data analysis, data regarding the source device, geographical location, cookies, etc.

The data constitute indispensable elements for the provision of this support. The provision of data may lead to the carrying out of marketing actions, data analysis and others with the aim of improving the user experience. The imputation of omissive or inaccurate data may lead to a refusal to provide the services inherent to the requests made.

You have the right to exercise the following rights:

  1. Right to Information: request information about the use of your data;
  2. Right of Access: to access or request access to data;
  3. Right of Portability: to request data transmission;
  4. Right of Rectification: request the correction or updating of your data;
  5. Right of Erasure: request the anonymisation of your data
  6. Right of Limitation: request limitation on the use of your data
  7. Right of Opposition: request to oppose the use of your data.


Grappy is not responsible for the consumer information of the products. It is recommended that you read the labels accompanying the products or alternatively obtain clarification from your usual retailer. If you do not agree with these conditions, you should not use this application.

No guarantee can be given that the identified products do not contain allergens. It is recommended to read the information on the labels accompanying the products carefully or alternatively to seek clarification from your usual retailer. The list of ingredients and any nutritional information may change. If you do not agree with these conditions, you should not use this application.

The products presented on the website are subject to stock availability, with the user agreeing to the possible need for rescheduling or replacement by a substitute product, should the need arise. If you do not agree with these conditions, you should not use this application.

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